{"version":"1.0","provider_name":"Go4Mobility","provider_url":"https:\/\/go4mobility.com\/en\/","author_name":"carlos.silva","author_url":"https:\/\/go4mobility.com\/en\/author\/carlos-silva\/","title":"Go4Mobility | Use Case: Using IVR for Travel","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"xwgX9xzSQg\"><a href=\"https:\/\/go4mobility.com\/en\/ivr-use-case-travel\/\">IVR Use Case: Travel<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/go4mobility.com\/en\/ivr-use-case-travel\/embed\/#?secret=xwgX9xzSQg\" width=\"600\" height=\"338\" title=\"&#8220;IVR Use Case: Travel&#8221; &#8212; Go4Mobility\" data-secret=\"xwgX9xzSQg\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/go4mobility.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/go4mobility.com\/wp-content\/uploads\/2021\/06\/use-case-website-06-1.png","thumbnail_width":2680,"thumbnail_height":1733,"description":"IVR for Airlines Customer service lines are often the first point of contact for customers, and in many ways are the face and voice of the company. However, every business with a call center faces two major obstacles when it comes to day-to-day operations and call handling processes: Call volumes are unpredictable and can quickly [&hellip;]"}